RETURNS AND REFUNDS POLICY
You can return your item(s) up to 14 days after receiving your order.
The product(s) must be unused and still in their individual sealed packages.
To do this you must:
- Contact support at firstname.lastname@example.org to let us know that you wish to make a return with your order number, and the references and quantities returned.
- Send by post your article(s) with the preparation form to the address (located in France) that we will communicate to you by email.
The return costs remain at your charge. You are responsible for the proper delivery of the return order.
Once we have received and inspected the returned item(s), we will send you an email to confirm receipt. We will also inform you of our decision as to whether your refund request has been approved or rejected.
If your request is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.