YOUR MOST FREQUENT QUESTIONS


DELIVERY

We deliver to France within 2 working days. For the rest of Europe, it will take between 3 and 5 working days.

Orders placed before 11am are usually shipped the same day (excluding weekends and public holidays), otherwise they will be shipped the next business day.

To consult the delivery rates : click here



PRICES

Our prices are indicated in Euro, and include all possible taxes applicable at the time of sale for deliveries made within the European Union.

For visitors located outside the Euro currency zone (€):

The prices displayed on our product pages are estimates converted into your local currency. Only the final price indicated in Euro in the shopping cart is valid, and the transaction will be processed in Euro. Any bank fees that may be charged by your bank or credit card issuer are your responsibility.

For shipments to addresses outside the European Union:

The customer is considered as an importer of the products. Possible taxes and customs fees may therefore be charged to you, especially when the order exceeds a certain amount. Please check with the competent authorities in your country. (Information for Switzerland: https://www.ch.ch/en/ordering-goods-abroad/)


APPLICATION OF THENAILSANGELS STICKERS


It is normal that your first application is not the most successful. We all go through this: you have to get the hang of it. You have to go slowly at first, and follow our tutorial and the advice written below.

  • What are the mistakes to avoid?

Thanks to our ultra-resistant composition, there is little chance of making mistakes. However, don' t forget to remove the transparent plastic film that is on each sticker!

The other mistake is to go too far over your skin. It's best to trim off anything that sticks out of your nail on the sides, with a small scissor or nail clippers, otherwise the Sticker can come off.

Do not take a shower or bath for a few hours after application (ideally: apply before going to bed).

  • Can I put a base coat underneath?

Yes, you can! Thanks to our new composition, it is possible to put a base to protect your nail. Apply the base coat at least 10 minutes before applying the Sticker, to allow it to dry.

  • Which top coat do you recommend?

We recommend Gemey Maybelline's Super Stay 7 Days top coat, or any top coat that says "long lasting".

Be very careful not to put a "hardener" on your stickers instead of a top coat. This mistake can damage them and this kind of care is applied on natural nails, to strengthen your Keratin.

  • Can I use a UV top coat?

We have recommended the UV top coat in the past, unfortunately the majority of customers using a UV top coat find that the hold is not as good as with the classic top coat mentioned above.

  • How can I make the stickers last longer?

Don't put your hands under water (e.g. shower) for a few hours after your application. Do it quietly at night in front of Netflix before going to bed.

To make your stickers last up to 2 to 3 weeks, we recommend that you apply a coat of top coat after 7 days and 14 days.

  • How can I avoid bubbles during application?

When bubbles appear, it means that you have applied the sticker "flat" on the nail, and not little by little. This is normal: you have trapped air under your Stickers.

Again, don't blame yourself. We all make mistakes the first few times! Next time, simply place the sticker on the base of your nail first. And only afterwards, press the rest of the sticker little by little to its tip.

  • How do I remove the stickers correctly?

Our new composition can be removed with nail polish remover, just like polish. You can also remove them by soaking them in hot water (or after your shower), then kneading them in oil (olive oil type): you can then remove them like stickers.

However, we now recommend using nail polish remover, as too many clients were removing their stickers dry, without softening them and without oil, and this damaged their nails. If your nails are fragile, use nail polish remover to keep your nails healthy with Stickers.

  • What do I need to apply them?

To apply the stickers, all you need is a nail file or a nail clipper. That's why it's so practical: you can apply them anywhere, even on the train, as they have no smell.

  • My nails are growing back, how can I keep my manicure for a long time?

It's normal (and a good sign) if you have a demarcation at the base after 10 days, because your nails have grown back. If you want to keep the stickers on longer, just apply a coat of top coat to your nails to even out your manicure: it looks like new.